Required
- Bachelor’s degree
- 1-3 years working in an educational setting
- Working knowledge of Google, Microsoft suite (MS Word, Excel)
- Experience with Blackbaud, Final Site, or similar databases preferred
Position Summary
The Admissions Coordinator manages the admission process for grade 6-12 applicants, oversees the admissions database, and supports the Director of Admissions with student recruitment, events, enrollment processes, and financial aid. The Admissions Coordinator is the first and primary point of contact for families applying to NEIA. This position also liaises with marketing and communications teams.
In all work activities and actions, NEIA employees are expected to embody NEIA’s principles of empathy, equity, personalization, authentic work, and collaboration.
Essential Duties and Responsibilities
● Receives, reads, routes, and/or files incoming mail, acknowledging where appropriate.
● Answers the main telephone line of the Enrollment Office, fielding questions on admission, as well as general school information.
● Maintains online admission appointment calendar and coordinates applicant interviews and visits.
● Tracks progress of incoming application materials, following up and requesting missing information.
● Composes and manages correspondence, conducting extensive mail merges.
● Organizes Admissions Office mailings, including open house and welcome packets sizeable bulk mailings.
● Organizes, manages, and inputs information into the data management systems.
● Maintains and updates a public and private admission events schedule in coordination with the Marketing Department.
● Manages the online event RSVP process, sending confirmation emails to registrants before programs.
● Assists the Marketing Department with event photographs, event videos, write-ups for
events, and other campus-wide admissions activities.
● Coordinates and supervises campus tours; secures and trains student volunteers as Ambassadors.
● Provides internal support for the Enrollment Office, including managing purchase orders or facility use requests, tracking inventory, ordering supplies, and performing other related duties as needed.
● Assists in the re-enrollment process of current students.
● Creates monthly statistical reports as needed.
● Participates in weekend and evening activities related to the Enrollment Office.
● Partner with the Business Office to ensure accurate financial billing for each enrollment.
● Serve as Designated School Official (DSO) for F-1 students.
● Attends meetings as requested by the supervisor.
● Performs other duties and responsibilities as assigned and required by the position and the school.
● Coordinates, organizes, executes, and plans follow-up for events (open houses, exploratory sessions, informational sessions, etc.)
Qualifications
● Ability to work with professionalism, discretion, sound judgment, equity, honesty, and personal accountability at all times.
● Proficient knowledge of technology tools and how to find solutions. Willingness to teach and stay current in technology skills.
● Critical thinking skills.
● Ability to create a welcoming and supportive community for a diverse student body.
● Possesses strong written and verbal communication skills.
● Exceptional administrative and organizational skills.
● Ability to work independently and collaboratively with other NEIA team members.
● Ability to efficiently and effectively manage the time of self and others.
● Willingness to cross-train in all roles and share responsibilities.
● Receptive to change.
● Ability to remain positive, personable, and friendly to ensure the environment in the
Enrollment Office is helpful.
● Presents a professional image to students, staff, and parents, consistent with NEIA’s
mission and culture.
● Willingness to engage students and families with empathy and kindness.
● Ability to occasionally work nights and weekends.
Supervisory Responsibilities
● The Admissions Coordinator will not supervise any other employees at NEIA.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
● Regularly required to stand/sit for extended periods
● Regularly required to bend, lift, push, kneel, crouch, crawl, stoop.
● Regularly required to lift and/or move up to 10 pounds.
● Capable of adapting to frequent changes in position through the workday.
● Hearing and speaking to understand and exchange information in person or on the
telephone.
● Speaks clearly, so listeners can understand.
● Uses hands and fingers for manipulation, and uses a computer keyboard, educational tools, play equipment, and performs first aid and CPR.
● Specific vision abilities required include close vision, distance vision, color vision, and depth perception.